FAQ

Q: How do I place an order? A: Simply browse our products, add items to your cart, and proceed to checkout. You'll need to provide your shipping information and payment details to complete your purchase.

Q: What payment methods do you accept? A: We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay.

Q: How long does shipping take? A: Orders are processed within 1-3 business days. Standard shipping takes 5-7 business days, and expedited shipping takes 2-3 business days after processing.

Q: Do you ship internationally? A: Currently we only ship within the United States & Canada.

Q: What is your return policy? A: Please refer to our Return Policy page for complete details on returns and exchanges.

Q: How do I track my order? A: Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package.

Q: What if my item arrives damaged? A: Please contact us immediately at solandbloom1@gmail.com with photos of the damage. We'll work with you to resolve the issue.

Q: How do I know what size to order? A: Each product page includes a size chart. If you're between sizes, we recommend sizing up for a more comfortable fit.

Q: Can I cancel or modify my order? A: Please contact us as soon as possible at Solandbloom1@gmail.com. If your order hasn't been processed yet, we'll do our best to accommodate your request.

Q: How can I contact customer service? A: You can reach us at solandbloom1@gmail.com or through our Contact page. We typically respond within 24 hours.